Privacy Policy (US)

Effective date: 2026-02-14
Last updated: 2026-02-14

HelixCast ("we", "us", "our") provides an AI-powered content repurposing service that transforms your source content into platform-adapted posts. This Privacy Policy describes how we collect, use, and protect your personal information when you use our Service.

Data Controller: Rylkov Oleksandr, P.IVA 18395251004
Contact: For privacy requests, contact us at: [email protected]

1. Information We Collect

1.1 Information You Provide

• Account data: Email address, name, and password (stored as a secure hash) when you register.
• User content: Source content you upload or paste, project titles, platform selections, generated outputs, brand voice settings, and any instructions you provide for AI generation.
• Payment data: Payment processing is handled by Stripe. We do not store full payment card details; we receive and store billing-related identifiers (e.g., Stripe customer ID, subscription status) necessary to manage your subscription.

1.2 Information Collected Automatically

• Session data: Authentication session tokens to keep you logged in.
• Technical data: IP address, browser type, device information, and approximate location when you access the Service.
• Usage data: Logs of API requests, errors, and system events for security and troubleshooting. We minimize personal information in logs.

1.3 Information from Third-Party Services

• OpenAI: Your source content and generation prompts are sent to OpenAI's API (GPT, Whisper) to produce repurposed content and transcribe audio. OpenAI processes this data according to their Privacy Policy.
• Stripe: Payment and subscription data are processed by Stripe. See Stripe's Privacy Policy.
• Resend: Transactional emails (e.g., verification, password reset) are sent via Resend. See Resend's Privacy Policy.
• Sentry (optional): If enabled, error reports may include technical data to help us fix issues. We avoid including personal or sensitive content in error payloads.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Create and manage your account
• Process payments and manage subscriptions
• Send transactional emails (verification, password reset, billing)
• Ensure security, prevent fraud, and comply with legal obligations
• Respond to your requests and support inquiries
• Analyze usage to improve the Service (in accordance with your cookie preferences)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: OpenAI, Stripe, Resend, hosting providers, and other vendors who assist us in operating the Service, subject to confidentiality and data protection obligations.
• Legal requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to the same privacy commitments.

4. Data Retention

• Account data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations.
• Projects and content: Retained until you delete them or close your account.
• Logs: Retained for a limited period necessary for security and troubleshooting.

5. Your Choices and Rights

• Access and correction: You can access and update your account information in Settings.
• Deletion: You can request account deletion by contacting us. We will delete your data subject to legal retention requirements.
• Opt-out of marketing: We do not send marketing emails without your consent. Transactional emails (e.g., verification, billing) cannot be opted out.
• Cookies: You can manage cookie preferences via our cookie settings. See our Cookie Policy.

California residents: You may have additional rights under the CCPA, including the right to know, delete, correct, and opt out of the "sale" or "sharing" of personal information. We do not sell personal information. To exercise CCPA rights, contact us at [email protected].

6. Security

We implement technical and organizational measures to protect your personal information, including encryption in transit (TLS), secure password hashing, and access controls. No system is completely secure; we encourage you to use a strong password and keep your credentials confidential.

7. Children

Our Service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

8. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this Privacy Policy:

Email: [email protected]